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"LG ThinQ – Basic" is in Smart Home Skill type which you can ask Alexa to control devices. For example, “Alexa, turn on air conditioner.” This skill supports 4 device types (Air Conditioner, Air Purifier, Robot Cleaner, TV) to control.
"LG ThinQ – Complete (Smart Appliance and TV)" is in Custom Skill type which you can ask LG through Alexa to control devices. For example, “Alexa, ask LG to turn on air conditioner.” This skill supports 9 device types (Washer, Dryer, Refrigerator, Air Conditioner, Air Purifier, Range, Robot Cleaner, Dishwasher, TV) to check status and control with more features than 'LG ThinQ – Basic'.
The following device models with LG ThinQ logo are compatible with Amazon Alexa
|APPLIANCE||MODEL||SMART HOME SKILL||CUSTOM SKILL|
|Washer||WT1901*, WT7200*, LUWM101*, WM9500*, WM9000*, WM5000*, WM3700*||NO||YES|
|Dryer||LMXS30796*, LMXC23796*, LFXS30796*, LFXS30766*, LFXC24796*, LMXS28676*, LMXS28626*, LFXS28566*, LFXS28968*, LSXS26396*, LSXC22396*, LSXC22486*, LSXC22426*, LSFXC2496*, LSFXC2476*, LNXS30866*, LNXC23726*, LNXC23766*, LUPXS3186*, LUPXC2386*, LSSB2692*, LSFXC2496*, LSFXC2476*||NO||YES|
|Refrigerator||DLEX5000*, DLGX5001*, DLEY1901*, DLGY1902*, DLE7200*, DLGX9501*, DLEX9500*, DLEX9000*, DLGX9001*, DLG7201*||NO||YES|
|Air Conditioner||LW8017*, LW1217*, LW1017*, LP1417*, ARNU*4, ARNH*4, LMAN*7HVP, LMN*9HVT, LMCN078HV, LCN*8HV4, LDN*7HV4, LCN*7HV, LHN*7HV, LVN*0HV4, LVN*0HV||YES||YES|
|Range||LUTD4919*, LUTE4619*, LSE4617*, LSE4612*, LSE4613*, LSE4611*, LSG4512*, LSG4513*, LSG4511*, LUTG4519*||NO||YES|
|Robot Cleaner||CR3465*, CR5765*, CR3365*||YES||YES|
|Dishwasher||LUDP8997*, LDT7797*, LDP6797*, LDT5665*, LDP5665*||NO||YES|
|TV||Amazon Alexa only works with webOS.4.0 TV. To confirm your webOS, go to SETTINGS> GENERAL> ABOUT THIS TV > TV information will display on your menu.
W8, E8, C8, B8, B8S, SK95**, SK90**, SK80**, UK77**, UK65**, UK63**, UK62**, LK61**, LK54**
Yes. If you have named air conditioner “Living Room AC” in LG ThinQ App, say “Alexa, ask LG to turn on Living Room AC” to Alexa. Make sure that you set up product nickname with the space where it is located, such as Bedroom Purifier and Hallway Dryer so that it can be easily memorized and called.
For TV, you can set nickname when you register TV from the Set Up TV for Amazon Alexa app on your TV. You can register multiple TVs with the same LG account, but each TV should have a different nickname.
Some features of LG ThinQ are not supported by voice control. For example, you cannot turn a range on with a voice command.
Your product is not supported by LG ThinQ or is not registered in the app.
Alexa is not able to understand product nickname or device type. Check if your product nickname is appropriate for voice assistant service.
If you have any questions about LG with Google Assistant, please contact LG support. Visit our Chat & Email and Select 'Send Message' button.
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