Your LG Display will be repaired or replaced in accordance with the terms of this warranty, at LGE’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period (Warranty Period) listed below, effective from the date (Date of Purchase) of original consumer purchase of the unit. This warranty is good only to the original purchaser of the product and effective only when used in the United States, excluding U.S. Territories.
※ Please note the below is intended as a guide only, and T&Cs may vary depending on your model and product use.
|Product Name||Labor Warranty||Parts Warranty|
|Commercial/Hotel TV||2 Year||2 Year|
|Signage||3 Year||3 Year|
|Commercial Desktop Monitor Models Only||3 Year||3 Year|
|Product Name||Labor Warranty||Parts Warranty||Sealed System Warranty|
|LG PTAC||1 Year||5 Year||5 Year (Labor + Parts)|
|Product Name||Labor Warranty||Parts Warranty||Remarks|
|SAC||1 Year||9 Year||Maximum 10 year|
|Solar||10 ~ 12Year||13 ~ 15 Year||Maximum 25 year|
|ESS||7 Year||3 Year||Maximum 10 year|
LG Electronics recommends B2B customer and/or SI company to make a purchase of buffer stock to keep the business running normally minimizing downtime. The basic service process for B2B customer/SI company is as follows,
Please Have The Below Information Ready When Calling for Service:
To obtain Customer Assistance, Product Information, or Dealer or Authorized Service Center location:
Please call 888-865-3026 (Hours of Operation: Mon-Fri 8am - 6pm, Central Time) for instructions on getting the defective unit repaired. For additional support, visit our website at: lg.com/us/support/business.
Email Address: [email protected]
LG Customer Interactive Center
P.O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: B2B Business Solution Team